FAQs

Where are we located?

We are from Manila, Philippines. We source our materials internationally and locally, from vintage blanks to our way of printing, we make sure we can cater to everyone

who appreciate both vintage clothing and modern reprints and at the same time provide the same type of quality and feel.

How does shipping work?

For local orders, we ship FREE OF CHARGE via JRS EXPRESS.

For international orders, the shipping fee will vary depending on the place via FedEx.

For US-based orders, we ship to our partner in LA via preferred courier then we ship across states from that end.

How long does it take for the items to be made and delivered?

Production time for all products takes 2-3 weeks, Quality being the main reason. We take our time so we don't waste yours.

1. For local orders, items can be delivered within a week (SEVEN (7) BUSINESS DAYS) after production.
2. For international orders items are delivered within (SEVEN (7) BUSINESS DAYS) after production.
3. For US/CA based orders shipping from MNL to LA takes 10-15 days. When our partners in LA ship out, it usually varies but normally the item arrives within a week.

How do refunds work?

We only honor refunds/exchanges if your shirts are damaged upon delivery (e.g. holes, tears and signs of wear) or the wrong size/variant were delivered. Other reasons like shipping delay, paint imperfections and other superficial reasons will NOT be honored. We don't use machines to produce our stuff, so prints vary from shirt to shirt (SEE THE DISCLAIMER ON THE SHIRT). The only thing we can guarantee is QUALITY. If in any case there's a valid reason for a refund, send us an email at sales@vintagevitaminmanila.com